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Module - 16 Soft Skills
Module 1: Basics of Communication (12 items)
1. Soft Skills vs Hard Skills
2. Communication Skills
3. Written Communication
4. Listening Skills
5. Interpersonal Skills
6. Teamwork
7. Group Discussion
8. Email Etiquette
9. Presentation Skills
10. Attitude in Communication
11. Brainstorming
12. Body Language
2. Interview Skills
13. Interview Process
14. Interview Techniques
15. Interview Questions
16. Hiring Process
17. Job Interview Preparation
18. English Interview Communication
19. Resume Writing
20. Salary Negotiation
21. Employer’s Perspective
22. Successful Interview Skills
3. Career & Employability Skills
23. Career Planning
24. Employability Skills
25. Team Building
26. Transferable Skills
27. Positive Interviewing Tips
28. Professional Behaviour
4. Leadership & Management Skills
29. Anger Management
30. Assertiveness
31. Basic Management Skills
32. Conflict Management
33. Leadership Skills
34. Employee Empowerment
35. Training & Development
36. Organizational Behaviour
5. Cognitive & Problem-Solving Skills
37. Time Management
38. Transactional Analysis
39. Analytical Thinking
40. Problem-Solving Skills
41. Concept Generation
42. Market Analysis
43. Six Thinking Hats
44. SWOT Analysis
6. Personal Effectiveness & Attitude
45. Motivation
46. Personal Effectiveness
47. Personality Development
48. Self-Confidence
49. Stress Management
7. Sales, Service & Business
50. Knowledge Management
51. Customer Relationship Management (CRM)
52. Customer Service Skills
53. Business Intelligence
54. Market Research
55. Marketing Skills
56. Professional Sales Skills
8. Professional Development Programs
57. Career Counselling Support
58. Soft Skills for Career Success
59. Soft Skills Induction
60. Group Discussion Leadership